Shipping Policy

Do you offer free shipping?
Yes! We offer free USPS First Class Mail shipping on all domestic orders over $40.
When will I get my barriere package and what are my shipping options?
barrière ships all orders as quickly as possible using USPS, UPS, and FEDEX. Processing timetakes 1-2 business days. Please note that there may be processing delays in shipping during sale and peak shopping days. If you need your package by a specific date, reach out to wecare@mybarriere.com so we can help you choose the right shipping method to receive it on time.
  • We offer several shipping options depending on how fast you need your package:

    • Standard shipping: 4-7 days via USPS for $4 flat charge
    • UPS Ground shipping: 3-6 days via UPS for $8.50 flat charge
    • Expedited shipping: 2-3 days via UPS, USPS, of FEDEX for $15 flat charge
    • Overnight Shipping: next day air via USPS or FEDEX for $30 flat charge
  • What are our observed Holidays for shipping?

    barrière does not process or ship orders on Saturday, Sunday, or company observed holidays which are:

    • Memorial Day
    • Fourth of July
    • Labor Day
    • Thanksgiving Day
    • Day after Thanksgiving
    • Christmas Eve
    • Christmas Day
    • New Years Eve
    • New Years Day
    Where can you ship my order to?

    We currently allow shipping to all 50 US states. We cannot ship to PO box offices. For shipping to Hawaii and Alaska we offer expedited and overnight shipping services only as they cannot beshipped ground. Shipping to these states will take several extra business days.

    How do I track my package?

    We will send you an email with tracking number as soon as your package ships!

    What if my tracking number isn’t working?

    Sometimes it can take 1-2 days for the tracking number to activate. If it's still not working at all, reach out to wecare@mybarriere.com for further assistance.

    How do I change my shipping address?

    If your shipment is sent to an incorrect address, reach out to wecare@mybarriere.com for help.

    Do you offer returns?
    Due to the nature of our products, all items with the exception of our sun hats are final sale. We accept returns for refund or exchange for items damaged in transit. Upon receipt of the damaged item please email wecare@mybarriere.com and we will ship out a replacement if available or issue a full refund once receiving the defective product. Please see more information on our sun hat return policy below.
    What is your return policy on sun hats?
    We'll happily accept returns for a refund or exchange on all sun hats received within 14 days of purchase. Returns made after 14 days are ineligible for full refund or exchange. Merchandise must be in the original packaging, unworn and in original condition with all tags attached.Upon receipt and inspection of the product, a refund will be processed against the credit card used for the original purchase. Please allow 10 days after receipt for processing your refund.We cannot accept returns or exchanges for sun hats that are worn, used, or that have been washed, damaged or otherwise altered. Removal of tags and labels will qualify the hat as being worn. We are not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy. For returns within the US, a return shipping label will be provided when your return request is submitted. The cost of the return shipping label will be deducted from your refund. Return shipping labels are valid for 14 days. If your return is not shipped in this window, your return request and return shipping label will expire. To request a return, please request one here.